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Shop Policies
Thank you for considering a purchase from Botanical Art Notes, LLC. We want you to have a positive experience and to be happy with your purchase. Please review our policies for shopping from our site below. Please contact us with any questions.
Payments
Payments may be made securely by credit card through PayPal. A PayPal account is not required for use of their site.
Taxes
Items delivered to the state of Maryland are charged a 6% sales tax
Shipping
Purchases are usually shipped within 3 to 5 business days.
Domestic - shipped via USPS priority mail with a tracking number. Express mailing is available for an additional fee.
International -shipped via USPS International mail. Shipping fees depend on the size and shipping needs of the item, and the location of delivery. Customers are responsible for all additional taxes, customs fees and taxes for international shipments. Please email botanicalartnotes@gmail.com to arrange international deliveries.
Returns
If you are unhappy with your purchase for any reason please contact us directly so we may understand your concerns and make a plan for returning the item. Please be advised, items must be received within 30 days of original delivery and be in its original condition to receive a full refund. The customer is responsible for all fees related to packaging and shipping. This return policy applies to purchases from our shop. Commissions are handled separately with terms as agreed to for each project. Please contact us using the Contact Us page with any questions you may have.
Privacy policies for purchases
In order to process your order we collect information such as credit card information, address, email and telephone number at the time of purchase. Botanical Art Notes uses PayPal to process payments. With this site your financial information is encrypted. Botanical Art Notes does not have access to this information and will not sell or pass it on to third parties.
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There is an option to subscribe to the Botanical Art Notes email list. In this case the information you provide will be used for contact purposes, newsletter mailings and other promotional activities. If at any time you no longer wish to be included in these email notifications you may choose the unsubscribe link included on every email, or notify us through our Contact Us page.
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Please visit our Privacy Policy and Terms of Use page for more information on the use of this site.